Question 1

Do you offer a free trial?

Accepted Answer

Yes. Every new member gets a complimentary 7-day pass with full access to the floors, classes and recovery suite.

Question 2

Is there a lock-in contract?

Accepted Answer

Monthly memberships are rolling with 30 days notice. Annual plans are discounted and run for 12 months.

Question 3

Can I freeze my membership?

Accepted Answer

You can freeze for up to three months per year at no cost — just let the front desk know.

Question 4

Do I need to book classes?

Accepted Answer

Classes are bookable in the member app up to 7 days in advance. Walk-ins are welcome if space allows.

Question 5

What are your opening hours?

Accepted Answer

The club is staffed 05:30 - 23:00 on weekdays, with shorter hours at weekends. Performance members get 24/7 access.

Question 6

Is parking available?

Accepted Answer

Yes, members get two hours of free underground parking with every visit.

Question 7

Do you have showers and towels?

Accepted Answer

All memberships include locker access, showers and a fresh towel on every visit.

Question 8

Can I bring a guest?

Accepted Answer

Performance members get one guest pass per month, Elite members get unlimited guest passes.

Frequently asked questions